Privacy Policy
Effective Date: September 5, 2027
Fleet Mate (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Fleet Mate platform and related services.
By accessing or using Fleet Mate, you agree to the data practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
User Profile Information
When creating an account, we may collect personal details such as your name, email address, phone number, and other relevant information required to provide Fleet Mate services.
Vehicle Listing Information
If you list a vehicle on Fleet Mate, we collect information including vehicle make, model, year, license plate number, photos, and other listing details.
Rental Verification Information
When renting a vehicle, we may collect verification documents such as a driver’s license image, passport number, or other documents required to confirm eligibility for rental services.
1.2 Automatically Collected Information
Usage Data
We collect information about how users interact with the platform, including searches, listing views, and transaction activity.
Device Information
We may collect device-related information such as device type, operating system, and unique device identifiers used to access the Fleet Mate application.
1.3 Location Information
Location Data
Fleet Mate may collect precise or approximate location data when location-based features are used. You can manage location permissions through your device settings.
2. How We Use Your Information
Fleet Mate uses collected information for the following purposes:
Service Delivery
To enable vehicle rentals, match renters with vehicle owners, process transactions, and provide customer support.
Service Improvement
To analyze user behavior, identify usage trends, and improve the platform’s functionality and overall user experience.
Communication
To send account-related notifications, transaction updates, and relevant service information.
Legal Compliance
To comply with legal requirements, resolve disputes, and enforce Fleet Mate terms and policies.
3. How We Share Your Information
Fleet Mate may share information in the following situations:
Vehicle Owners
Certain information may be shared with vehicle owners to facilitate rental transactions.
Service Providers
We may share data with trusted third-party providers that assist with payment processing, analytics, or customer support.
Legal Obligations
Information may be disclosed when required by applicable laws, regulations, or legal processes.
4. Data Security
Fleet Mate applies reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
5. Your Privacy Choices
Access and Updates
Users can review and update their profile information through their account settings.
Account Deletion
You may request account and data deletion by contacting our support team.
6. Updates to This Privacy Policy
Fleet Mate may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.
7. Contact Information
For questions about this Privacy Policy or our data practices, contact:
Email: communications@fleetmate.au
